Guide to Finding the Right Air Conditioning Repair Contractor

Air conditioning breakdowns in Phoenix can be catastrophic to your home’s comfort, regardless of the season. The best way to restore operation is, of course, to find a repair company to remedy whatever’s ailing your system as soon as possible. However, if you genuinely want the best results, best budget, and best overall experience, you don’t want to just leap at the first company you come across. Follow this guide to find the right air conditioning repair Phoenix professionals for your specific job and your individual needs.

Discover Your Options

The first step to finding the right team for your AC servicing needs in the Phoenix area is knowing your options. Take the time to compile a shortlist of potential candidates by using the resources around yourself. Building your list might involve a few key steps, including:

• Acquiring recommendations from friends and family members
• Search online using terms like “AC service Phoenix”
• Reference online directories
• Seek recommendations at your local hardware store
• Contact your Chamber of Commerce for a list of recommendations

Whether you’re highly familiar with the Phoenix area or you’ve just moved in, there are several ways to discover the complete range of air conditioner professionals available to help you with your HVAC troubles.

Narrow Down the List

Once you’ve compiled your initial list, the next step is to narrow down your options, so you’re left with only the best of the best in air conditioning services in Phoenix, AZ. During this step, you’ll need to perform a bit of your research. Fortunately, thanks to modern technology, the vast majority of this process can be done from home using online sources. First, take the time to visit the company’s website and social media sites. Look at reviews left by previous customers on various review sites to understand better the quality of work and communication you can expect. You can even take the time to review the businesses’ record on the Better Business Bureau website. 

Throughout the process, you’ll be wanting to look for a few key factors that set the best contractors apart from the rest. These include:

• Experience
• Integrity
• A recent record of satisfactory work
• Praise for excellent communication
• A wide assortment of services offered
• A long history of working with locals

This should help you to narrow down your options considerably. Above all, you want to know you’re choosing a company that has in-depth industry knowledge and that can handle not only the issue you’re facing now but issues you might face in the future as well, without cutting corners and without using subpar materials.

Ask Questions

If you still find yourself with more than one option to choose from, the next step is to call your short list of contractors and ask a few key questions to get some further information. Asking the right questions is key during this step. Some of the queries you should consider include:

• What standards are employees and technicians held to in the workplace?
• Does the company have proper insurance?
• Are all technicians licensed?
• How long has the company been in business?
• Does the company have an A+ rating with the BBB? Why or why not?

The employees’ questions are especially important here, as the technicians are the people you’ll be working with most closely. Ideally, you’ll want to ensure that they’ve undergone background and criminal checks and that drug testing is standard in the workplace.

The Estimate

After you’ve narrowed your short list down to a single candidate, there’s still another step you need to make to ensure your pick is right for your needs. Schedule an estimate visit, and while the team is out, prepare to ask a few more crucial questions:

• Are labor and materials under warranty, and for how long?
• Do manufacturers offer warranties, and for how long do they last?
• What does the company’s money-back guarantee entail?
• Will you need to require any permits for the upcoming job?
• Will techs be able to show calculations that the new system is right for your home?

Understanding where you stand in terms of warranties, money-back guarantees, and other details are crucial to saving yourself money and hassle in the long run. If you find the contractor’s answers here unfavorable, it’s not too late to schedule an estimate with a different company and start over.

Don’t Be Afraid to Try Again

The first contractor you land on might not always be the right one. Don’t be afraid to try the last step as many times as you need to find the right contractor for your budget, home, and individual needs. It’s your home you’re dealing with, and you need to ensure you’re working with air conditioner pros in Phoenix who care as much about your comfort, budget, and schedule as you do.

If you’re looking for truly expert work in Phoenix from a team that cares about your needs, contact Howard Air. Our team of licensed, trained professionals is here and ready to handle any job you might have on hand.

Featured Image: Shutterstock / WaveBreakMedia