LET US KNOW ABOUT YOUR EXPERIENCE
At Howard Air, our clients are our top priority. We work hard so you can live comfortably in your home and think about air conditioning as little as possible. It is no surprise to our clients that Howard Air has received an A+ rating from the Better Business Bureau, as well as the BBB Torch Award for Ethics. We are dedicated to giving award-winning service in each and every home in the greater Phoenix area.
WHAT OUR CUSTOMERS ARE SAYING ABOUT US
JC was polite and knowledgeable. He was respectful and wore a mask and booties. I would use these services again. Kelly LaPorte, 5-star Google Review
Called back right away and scheduled an appointment same day, even though it was the hottest day this year and I'm sure they were really busy. They even came early. The tech Theron, wore a mask and stayed social distance. He was very good and a nice person too. Fixed air conditioning in about 30 min and I thought at a fair price. Will use them again.
Diego arrived on time, properly attired for the covid-19 pandemic and performed our annual review of both systems. No issues uncovered, both Trane units are working as expected.
Really appreciate the extra care to work safely with all the necessary Covid-19 PPE. Kent and Vincent did a wonderful job. Thank you!
Excellent, honest and prompt service. We’ve used them for 5+ years and will continue to do so. Chris Reeves was efficient, friendly, and knowledgeable. Observed social distancing guidelines.
One of our old AC units finally quit in April. We decided to try a new hvac company and Howard Air was quick to respond. The sales rep, Scott, was professional and experienced— he designed a new system to meet our needs but the selling point was seeing the pictures of past installations. You don’t have to know much about hvac to see the quality work. What’s getting me to write a review is this: after signing on the new system , Erik, a Howard Air tech came to our home to repair our old unit just to make sure we were cool until the new system was installed in a couple weeks. At no additional cost to us. Erik was a true pro and got the old unit blowing cold air while ensuring to take precautions for our family during this Covid—19 mess.
Daniel was excellent. Used PPE, very friendly and knowledgeable. Highly recommend...air con busted right before 100 degree days and he came out and got us going.
Just had Howard Air look at HVAC and I recommend them. Virus conscientious and informative!
Great technicians. Nice people to do business with. Very helpful. Sensitive to the COVID-19 situation. Glad I use Howard Air.
During this difficult times we were concerned about having people in the house. The entire team was very professional and addressed all our concerns. They did a great job installing the unit. The office, sales person and installation team were a real pleasure to work with. The price and warranty they offered was good. We interviewed 4 companies. Will definitely use them again because we have another unit that will probably need to be replaced in the near future.
Excellent as usual
Perfect, on time, sent a text with picture of the service provider. They have been excellent every time they have been here. Highly recommend!!!!!!
Been using Howard Air for years. We have recommended them to others as well. We just bought a new Trane unit from them in July 2019 to beat the end of year traffic in getting the 19 year old unit changed out with the old Freon for a new unit that uses the new available Freon. Howard Air has good prices and service and quality workmanship. I wouldn't use anyone else!
Howard Air is fantastic. They are honest about their pricing and very quick with repairs. I recommend them.
Howard Air 100%. Installed 2 AC units for us and was a seamless process. No issues.
Great business and great people! Highly recommended!
A fantastic organization! Install was done by competent professionals who know this business well. They stayed well past a normal work day to make sure the systems were functioning as designed. I would recommend Howard Air to anyone considering a new system or needing service on an existing system.
Starting from making the appointment for a service appointment to finishing the service call, the Howard Air team was first rate. Aaron the technician, was very knowledgeable and did a excellent job. He took extra time to listen to all my questions and was very professional. Thank you!
Professional, timely and diligent. I was very impressed with the customer service, quality of product and thoroughness. Great experience.
Check up was terrific. Technician answered all questions. Good to go for summer.
The installers were great they updated us on what was going. This was a great experience.
Chris did an outstanding job! Was kind & considerate, explained what he was doing and what he did. Cleaned up all the attic debris on the floor. Nice work Chris!
The Technician, Will, was prompt as usual. He did the 16 Point Service which included testing all electrical controls and connections. I always find Will to be personable and professional... an asset to Howard Air!
I have been a customer of Howard Air for 6 years. They are the only AC company I use. They are great at customer service. They show up when they say they will. They call in advance to let me know they are coming. Their technicians are professional and knowledgeable. I trust them when they tell me they need to replace a part.
Great service! David called ahead to let us know that he was on the way. Friendly smile. Told me what service he was going to perform. Got to it and when finished he cleaned up, went to his truck to complete the invoice, gave it to me, and finished by asking if I had any questions. A classic by-the-book service call. Howard Air is a very fine company to work with.
We recently moved to a new house and was very glad that Denis was our service tech at the new address. Denis does great work, is exactly on time for every appointment, and provides great customer service.
Arrived on time and completed the inspection in a timely manner. I’m a happy customer.
Thorough and professional. Can’t ask for more!
Howard Air is great. We bought 2 new units 5 years ago. We've had maintenance service every year (covered in the cost of the units the first few years). We've had no issues whatsoever. The techs are always on time, always very professional, knowledgeable, and don't use high pressure sales tactics. Today Daniel was out to perform our spring inspection and he was all of the above. I highly recommend Howard Air.
Miguel - Technician was Very professional and explained what he was going to do and what he did at the end of checking the AC unit. Good recommendations to keep the unit clean.
Dave, the technician arrived in a timely manner, correctly diagnosed the problem, and fixed it. I needed a new thermostat, and when installed, Dave explained how it worked, and left me with the printed manual, in case i had any questions at a later date. A overall good experience.
Very satisfied with Howard Air. Had them install our new system a couple years ago and have great service from them since.
2017 BBB Torch Award for Ethics Winner
BBB’s Torch Awards for Ethics celebrates the commitment made by businesses and charities to the highest standards of leadership character and organizational ethics. The awards show the practices that these organizations employ to generate a high level of trust among their employees, customers, and their communities. Howard Air is the proud recipient of the 2017 Torch Award for Ethics.
2019 Angie’s List Super Service Award Winner
The Angie’s List Super Service Award honors excellence among home service pros who maintain superior service ratings and reviews on Angie’s List. The 20-year-old award is a prestigious, annual distinction and is intended to recognize the best-in-class providers. Winners demonstrate consistent high-levels of customer service from the past year and overall.