At Howard Air, it is our mission to deliver the best possible experience for you.
Customer service is something we take very seriously at Howard Air and we hope that you will give us another shot at making you a happy customer for life! You will be hearing from a team member shortly.

Customer Name

Email

Address

Phone Number

Date of Appointment

Company Representative you met with?

Was our office staff courteous and friendly when scheduling your needs
YesNoOther

Did we call you when we were in route to your appointment?
YesNoOther

Was the company representative on time for the appointment?
YesNoOther

Did the company representative wear shoe covers to protect your home?
YesNoOther

Was the company representative courteous and friendly to you?
YesNoOther

Did we address your reason for calling and offer you a solution?
YesNoOther

What is he likeliness you will refer us to a family member, friend or neighbor?
LikelyNot LikelyOther

What is the likeliness you will continue to do business with Howard Air?
LikelyNot LikelyOther

If you answered "Other" to any of the previous questions, please explain.

How would you rate us on a scale of 1-5, with 5 being the best?

Punctuality 12345

Price 12345

Quality 12345

Knowledgeable 12345

Professionalism 12345

Overall Experience 12345

Please tell us about your experience: